Refund Policy

Thank you for shopping at IJA BOJYU. We value your satisfaction and aim to provide the best products and services. If you are not completely satisfied with your purchase, we are here to help.

7 Days Return Policy

You have 7 days from the date of receiving your item to request a return.

To be eligible for a return, the item must be:

In the same condition as received
Unworn or unused
With tags attached
In its original packaging
Accompanied by a receipt or proof of purchase

Initiating a Return

To start a return, please contact us at support@ijabojyu.com.

Once your return request is approved, we will provide a return shipping label along with instructions on how and where to send your package.

Please note that items sent back without first requesting a return will not be accepted.

Return Address

House No. 2, Vidhya Vihar Phase 1,
Kargi Road,
Dehradun – 248001

For any return-related questions, feel free to contact us at support@ijabojyu.com.

Damages and Issues

Upon receiving your order, please inspect it immediately. If the item is defective, damaged, or incorrect, contact us right away so we can assess the issue and resolve it promptly.

Exchanges

To ensure you receive the desired item as quickly as possible, we recommend returning the original item and placing a new order once the return has been approved.

European Union 14-Day Cooling-Off Period

If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

The returned item must be in the same condition as received, unworn or unused, with tags attached, in its original packaging, and accompanied by proof of purchase.